Terms of service

These Terms & Conditions (“Terms”) govern your use of our website and purchases made from Blue Thistle Inc (“we,” “us,” or “our”).

By accessing our website, browsing our products, or placing an order, you agree to these Terms.

Our Products

Blue Thistle Inc operates an online retail store specializing in children’s wooden educational toys and play products.

Our product selection may include wooden educational toys, puzzles, stacking and sorting toys, counting toys, building sets, pretend-play products, wooden vehicles, dollhouses, activity toys, small-world playsets, wooden figures, and related play accessories.

We make reasonable efforts to present product descriptions, photographs, dimensions, materials, colors, recommended ages, included components, and other product details accurately.

Actual appearance may vary slightly because of differences in screen displays, lighting, photography, and natural materials.

Because wood is a natural material, individual products may show reasonable variations in:

Grain
Color
Tone
Texture
Knots
Surface pattern
Finish appearance

These natural characteristics are not generally considered defects when they do not materially affect the product’s intended use.

Product Safety

Customers should review all available product information, age recommendations, warnings, assembly instructions, and care instructions before allowing a child to use a product.

Children’s products should be selected according to the child’s age, developmental stage, and the product-specific guidance provided.

A responsible adult should provide supervision where appropriate.

Some toys may contain:

Small parts
Detachable pieces
Moving components
Assembly hardware
Accessories intended for specific age groups

Products should not be used if they are broken, cracked, incomplete, unstable, or otherwise damaged in a way that could affect safe use.

Products should only be used for their intended purpose and in accordance with any included instructions.

Orders and Payment

By placing an order, you confirm that:

The information provided is accurate
You are authorized to use the selected payment method
The delivery information is complete
You have reviewed the applicable product details before purchase

Submitting an order does not automatically guarantee acceptance.

We may review an order for reasons including:

Payment verification
Inventory availability
Product or variant availability
Shipping information
Pricing accuracy
Order quantity
Fraud prevention
Security concerns

We may refuse, cancel, or limit an order if a product is unavailable, payment cannot be verified, information is materially inaccurate, suspected fraudulent activity is identified, or the order cannot reasonably be fulfilled.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

Prices and Taxes

Unless otherwise stated, prices displayed on our website are shown in U.S. Dollars (USD).

Applicable shipping charges, taxes, oversized-item charges, or other disclosed fees will be shown during checkout where required.

Prices, promotions, and product availability may change from time to time.

A price displayed on the website does not guarantee acceptance of an order where an obvious pricing or technical error has occurred.

If a material pricing error is identified after an order is submitted, we may contact the customer regarding available options or cancel and refund the affected order.

Shipping

We currently ship within the United States only, unless otherwise stated.

Order processing times, shipping services, estimated delivery dates, tracking, split shipments, oversized-item handling, and related delivery information are governed by our Shipping Policy.

Qualifying U.S. orders totaling $68 or more after applicable discounts may qualify for free standard shipping, subject to the eligibility requirements stated in our Shipping Policy.

Certain large, heavy, or special-handling wooden toys or playsets may be subject to additional shipping charges where disclosed before checkout is completed.

Delivery dates are estimates unless expressly stated otherwise.

Returns and Refunds

Returns, refunds, replacements, damaged products, missing components, and related requests are governed by our Refund & Return Policy.

Unless otherwise stated, eligible return requests may generally be submitted within 30 calendar days after delivery.

Returned products should generally be:

Complete
Clean
In substantially original condition
Accompanied by all applicable pieces and accessories
Returned with assembly hardware where applicable
Returned with original packaging where reasonably available

Products damaged through misuse, unauthorized modification, incorrect assembly, neglect, or handling beyond reasonable inspection may not qualify for a full refund where permitted by applicable law.

Natural variations in wooden materials that do not materially affect the product’s intended use are not generally treated as defects.

Assembly and Product Care

Some wooden toys, dollhouses, pretend-play sets, activity centers, furniture-style play products, or larger playsets may require assembly.

Where assembly is required, customers should:

Review all instructions before beginning
Confirm all required components are present
Have a responsible adult complete assembly where appropriate
Use suitable tools
Install hardware correctly
Confirm the product is stable before use
Periodically inspect assembled components where appropriate

Customers should follow any product-specific instructions concerning cleaning, care, storage, maintenance, or use.

Damage resulting from incorrect assembly, drilling, cutting, painting, gluing, unauthorized modification, or failure to follow supplied instructions may affect eligibility for a return, replacement, or refund, except where applicable law requires otherwise.

Promotions

Promotional codes, discounts, sale prices, free-shipping offers, and other promotions may be subject to specific terms.

These may include:

Validity periods
Minimum purchase requirements
Eligible products
Product exclusions
Customer eligibility
Usage limits
Geographic restrictions
Other stated conditions

Unless expressly stated otherwise, promotions cannot be combined.

Promotional offers may be changed or discontinued where permitted by applicable law.

Website Use

You may use our website only for lawful personal and shopping-related purposes.

You must not:

Attempt unauthorized access to our website or systems
Interfere with website operation or security
Use automated methods in a manner that disrupts the website
Engage in fraudulent activity
Submit false payment, billing, account, or shipping information
Introduce viruses, malware, or harmful code
Attempt to bypass security measures
Copy or misuse website content in violation of applicable rights

We may restrict or suspend access where we reasonably believe the website is being misused or used unlawfully.

Intellectual Property

Website content, including text, product photographs, graphics, illustrations, logos, designs, layouts, product descriptions, and other materials, is owned by or licensed to Blue Thistle Inc, unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, published, sold, or used commercially without authorization, except where permitted by applicable law.

Third-party trademarks, product names, or other intellectual property remain the property of their respective owners.

Limitation of Liability

To the fullest extent permitted by applicable law, Blue Thistle Inc will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

We are not responsible for damage, loss, or injury caused by circumstances including:

Product misuse
Use outside the product’s intended purpose
Incorrect assembly
Failure to follow supplied instructions
Unauthorized product modification
Use of unsuitable tools
Failure to provide appropriate adult supervision
Continued use of a product after visible damage develops

Customers should discontinue use of any product that becomes damaged in a way that could reasonably affect safe use.

Nothing in these Terms excludes or limits liability, rights, or remedies that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws or mandatory jurisdictional rights require otherwise.

Nothing in this section is intended to prevent a customer from exercising legal rights that cannot lawfully be waived.

Other Policies

These Terms should be read together with our:

Shipping Policy
Refund & Return Policy
Privacy Policy
Any product-specific terms, notices, warnings, or instructions published on our website

Where product-specific safety instructions or warnings apply, those instructions should be followed in addition to these general Terms.

Changes to These Terms

We may update these Terms from time to time to reflect changes in:

Our products
Website features
Business operations
Fulfillment procedures
Customer service practices
Legal or regulatory requirements

The current version of these Terms will be published on our website with an updated “Last Updated” date where applicable.

Changes will generally apply prospectively and will not reduce rights that cannot legally be waived.

Contact Information

For questions regarding these Terms, our products, or an order, please contact:

Blue Thistle Inc – Customer Support
Address: 1021 E Lincolnway Unit 1488, Cheyenne, WY 82001, United States
Email: info@bluethistletoys.com
Phone: +1 (307) 457-1109